1. Introduction
Welcome to Asia Explore JSC (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://asiaexplore.com.vn, make a booking, or contact us.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Phone number
- Nationality or country of residence
- Passport information (if required for tour bookings)
- Payment details (processed securely via third-party payment providers)
B. Non-Personal Information
- Browser type and version
- Device information
- IP address and location data
- Website usage statistics (via cookies and analytics tools)
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and confirm your bookings or inquiries
- To personalize your travel experiences and itineraries
- To communicate with you about tours, promotions, or updates
- To improve our website and customer services
- To comply with legal obligations (such as visa documentation requirements)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Analyze site traffic and user behavior
- Remember your preferences
- Improve content and performance
You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly without them.
5. Data Sharing and Disclosure
We may share your information with:
- Partner travel agencies, hotels, or transport providers (only as necessary for tour arrangements)
- Payment gateways for secure transactions
- Government authorities (only when legally required)
We never sell your personal data to third parties for marketing or other purposes.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
7. Data Security
We take appropriate measures to protect your data against loss, unauthorized access, or disclosure.
These include:
- SSL encryption on our website
- Restricted employee access to personal data
- Secure data storage practices
However, please note that no online transmission is completely secure.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request details about how your data is processed
To exercise these rights, contact us at info@asiaexplore.com.vn.
9. International Data Transfers
As a Vietnam-based company serving global customers, your data may be transferred internationally for travel arrangements or service fulfillment. We ensure such transfers comply with applicable data protection standards.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing any personal information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.”
Please review it periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Asia Explore JSC
📍 Hanoi, Vietnam
📧 info@asiaexplore.com.vn
🌐 https://asiaexplore.com.vn